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May 12

As an additional benefit to our online booking customers, we have now introduced our new LIVE CHAT facility. Customers can simply login to our client booking portal and click on the link and our Customer Service staff will be on hand to answer any query you may have.  This new feature allows customers that are booking jobs or reviewing the current status of a job to simply click on the link and type in their query for an instant response. 

Our Customer Service staff are ready and waiting for any query you may have. Give it a try now, and don't forget to give us a rating.

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Direct Couriers statement to customers and visitors regarding COVID-19
Mar 16

Due to the Novel Coronavirus (COVID-19), Direct Couriers has implemented several precautionary procedures that reflect the company's focus on:

· The health and safety of our customers, employees, drivers and visitors
· The continuity of our services
· Compliance with governmental regulations and public health guidance currently in place to address the situation

Direct Couriers is monitoring and following the advice of the Department of Health, Ministry of Health (NZ) and WHO on a daily basis.

Direct Couriers has activated our business continuity and viral outbreak plans with the intent to ensure seamless operations throughout this situation, including provisions for ensuring our branches remain operational and are equipped with the necessary equipment and supplies. In addition, Direct Couriers is closely following the recommendations of local public health authorities and will update our policies and procedures as appropriate and necessary. This is a fluid and evolving situation and there is no guarantee the current response as outlined below will not be changed or effected as the situation unfolds.

Please click on the link below for the latest update of our current action plans and contingencies as they stand.


We greatly appreciate your understanding and cooperation throughout this current situation. We are closely monitoring the rapidly developing events globally and will continue to update this page with any significant changes to these procedures. We are pleased to inform our customers that Direct Couriers is fully operational. Please make sure you click on the refresh button of your browser to load the most recent content of this page. If you have additional questions regarding our response to the Coronavirus, please contact our National Human Resources Manager , Judith Hannah 131610 or email judithh@directcouriers.com.au.

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Introducing Direct Cold
Feb 19

The Cold Facts

Andrews Refrigerated Transport undergoes a facelift to launch our new and exciting Refrigerated Transport Division called Direct Cold.

It has been only a few months since Direct Couriers announced the acquisition of Andrews Refrigerated Transport and the launch of Direct Cold, our new Refrigerated Transport division specialising in Pharmaceutical, Healthcare and perishable goods.

As part of our integration plan, we have incorporated all the technology benefits that Direct Couriers offers you, such as online booking, Notification alerts, Live GPS tracking, reporting and we can even provide the transported temperature directly on the POD instantly.

Along  with the launch of the new division, we have undergone a rebranding process for all of our new fleet of refrigerated vehicles.

The first stage of the facelift process was to design the logo that incorporated Direct Couriers but included the new specialised COLD division.

Once completed, we created variations of the logo that would work seamlessly along a semi-trailer right down to the smallest ute.

Our first truck to be rebranded was the 12 pallet refrigerated vehicle from Andrews Refrigerated Transport.

Follow the journey below with our first Direct Cold vehicle to undergo the facelift.

For more information regarding our Direct Cold service, please contact your Account Manager or email sales@directcouriers.com.au 

We started with the Andrews Transports 12 pallet refrigerated vehicle.


Removal of existing Branding


Printing of New Truck Wrap

The facelift begins


Finally our new truck hits the road and is back to work.

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Peter Warren Automotive - NSW Driver of the Year
Jan 30

Peter Warren Automotive - NSW Driver of the Year Award

We are pleased to announce that Peter Warren Automotive have partnered with Direct Couriers in sponsoring our NSW driver of the month and driver of the year awards for 2020.

We have many great drivers on our fleet, and it is our pleasure to recognize the great work that they do. Peter Warren Automotive also believe in the same values and dedication that we hold dear, and are happy to join us in the sponsorship of these awards.

The Peter Warren Group was established in 1958 by Peter Warren. The company has since grown to become one of Australia's largest privately owned dealer groups, with nearly 30 brands, across 14 locations in NSW and QLD.

If you are looking for a great deal on your next car or commercial vehicle, please contact Chris Paradowski at chris.paradowski@peterwarren.com.au


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Jun 21

The international trade, transport and logistics industry employs over 15,000 people in Australia and is made up of almost 700 employers represented by the Australian Federation of International Forwarders (AFIF), the Customs Brokers and Forwarders Council of Australia (CBFCA), Shipping Australia, the Export Council of Australia and the Conference of Asia Pacific Express Carriers (CAPEC).

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